A business devoted to service will have only one worry……

I love this quote by Henry Ford, founder of the Ford Motor Company “Failure is simply the opportunity to begin again, this time more intelligently… A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.” – See more at: ...

How to Build a Great Company Culture

G2Local is growing quickly and, as a result, we have more than doubled the number of people involved in the company, both employees and contractors.  As a result, G2Local’s management has been spending countless hours over the last few months discussing and pondering the kind of company we want to be.  Even back in 2009 when G2Local was just getting on its feet, we were already convinced that...

A letter to our customers regarding the downward slide of interpreting rates

Dear Customer- We value you as a customer and feel that you deserve the best from your language services provider; therefore, it is our pleasure to assure you that the interpreter G2Local sends you will be excellent. We felt the need to send our customers this brief memo as a result of a startling downward trend we have witnessed.  We want to assure you that G2Local is not a part of the horrible...

Should global companies mandate English to gain a competitive advantage?

I came across this article a few days ago and it kept nagging at me; I have therefore decided to post it for comments and opinions.  The main premise of the article is that companies will fall behind if they do not adopt English-only policies within their companies.  I wonder if this is good advice or not. One of the major global companies in our area is Toyota.  Toyota is a Japanese company...

When interpreters are paid the same as fast food workers, who is to blame?

I think most language services companies have been following the debacle in the UK; our own blog has posted a few stories and comments regarding the decision of the Ministry of Justice to give court interpreting over to a low cost agency.  While trying to find some follow up information, I came across another blog, Translation Times, which sums up the UK situation nicely and then gives another...